Cancellation & Rufund Policy

Cancellation Policy

No cancellations or changes allowed within 24 hours of the appointment. Our time is valuable and as a courtesy to our staff and other clients, should you need to cancel or reschedule your appointment, please do so a minimum of 24 hours before your appointment.

A NO-SHOW is considered as either not showing up for the appointment at all or contact AFTER appointment start time. Please note, if you contact us AFTER start time and reschedule, you will still be charged the booking fee because now you are taking 2 appointment slots instead of one.

If you regularly give less than 24 hours’ notice and/or do not turn up to your appointment without notice, you will be required to prepay the full booking fee when booking. 

Maggie Beauty reserves the right to charge 50% of the scheduled treatment considered as the booking fee if you fail to comply with the Cancellation Policy.

Refund Policy

We do not offer partial or full refunds for any treatments, products or booking fees at Maggie Beauty.

Our treatment booking fees are non-refundable unless treatment is deemed medically unsuitable to proceed with or if Maggie Beauty has advised against proceeding with a treatment after the consultation has been attended